Optimising every aspect of your telephone system can be complex and time-consuming. While keeping separate switch management, directory services and call reporting databases up-to-date can be costly and prone to error. Connect solves all these problems and more by streamlining processes, automating tasks and
synchronising information across your entire telephone network. When you add new extensions, for example, there's no need to update individual databases. This time-saving, cost-saving applications does it for you. By providing a single point of administration and synchronising data the most current directory and systems configuration information is always accurately reflected in call management reports.

Connect provides a fully integrated solution combining switch management, directory services and call
reporting:
Operator Module (Screen-based Operator Console)
Call Information Module (Call Management and Reporting)
Optivity Telephony Manager(Switch Administration Tool)

Connect is the only fully integrated suite of products to combine these management applications for Nortel Network's Meridian 1 systems. Connect's modular approach allows you to select the functionality you require today and develop the solution over time as your business needs change. Whether you use it as standalone packages or as a fully integrated solution, Connect will benefit your organisation from day one.