Since the reception or operator
centre is the first point of contact for clients
to your organisation, an excellent first impression
and swift, successful resolution of the request
is vital to competitive success.
Datapulse develops and supplies a range of pc-based
operator applications that provide all the functionality
and people information operators need to ensure
they provide an efficient, professional service
to your customers.
We also supply an automated 'operator in a box'
solution for answering and transferring calls
out-of-hours, when operators are unavailable or
for handling routine requests.
Datapulse operator console applications have been
developed for, and are compatible with, Nortel
Meridian, CS1000, CS2000, Symposium and SIP platforms.
