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Microsoft LCS/OCS Integration
Datapulse is a Microsoft Gold Partner with ISV/Software
Solutions and Information Worker Solutions Competencies
and the "Unified Communications Specialization".
As Unified Communications specialists Datapulse
have integrated LCS and OCS with our Intuition
attendant console solutions providing operators
with live presence information for company employees.
This enables them to chose the best contact method
for a requested contact, improving transfer success.
This capability will also be extended to the screens
of IP phones and into online corporate directories
so that employees can check a colleague's availablility
before attempting to contact them.
Our Microsoft technical consultants can provide:
- Consultation around the design and implementation
of Microsoft LCS/OCS
- LCS/OCS integration with Nortel telephony
- Installation and configuration of Microsoft
Presence
- Integration of Microsoft presence capability
into applications
- Microsoft Active Directory integration with
legacy systems and applications
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