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Call Management

Whether you are a small business or an international corporation our call logging and reporting solutions will cater for your needs. Every business has its own reasons for analysing land-line and mobile call information, whether to monitor cost, hour-to-hour and day-to-day performance, or to chart wider trends. Datapulse simply provide the means to capture and report this information across your entire network.

Call management solutions include call management for fixed and landline telephony, call recording, workforce management, operator consoles and automatic call routing for traditional and IP environments.

Call Logging

Analyse, bill and report on call information, costs and network utilisation.
Hosted Call Management

Hosted web-based service that provides telecoms / IT cost reduction opportunities.
Call Recording

Record and store calls within and to your business for analysis and training.
Workforce Management

Forecast call volumes using real data in order to plan staff schedules and improve service levels.

Click here to request information on Datapulse products and services
Datapulse Ltd
Progression House Turnhams Green Park Pincents Lane Tilehurst Reading RG31 4UH tel: +44 0870 442 4421 fax: +44 0870 442 4423 email: info@datapulse.com