local government


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Local Government

Council are under pressure to deliver public services electronically and improve access to information to help speed up form processing and transactions. Datapulse is a leading technology partner for many local government organisations. We can help you meet these goals as well as provide initiatives such as sharing of information across governement departments (Police, tax collection, health information etc) and providing innovative, cost effective ways to speed up current processes.

Datapulse Solutions for Local Governement include:
Call Centre workforce management
Improved Call handling and service levels
Cost Call Management
Mobile access to Infomation and contacts
Call Recording for compliance and dispute resolution

Public Sector

Finance

Brands/ Distribution

Case study \| Mid Sussex District Council
Call Recording Solution from Datapulse Eases Pressure At Mid Sussex District Council
The ever present spectre of litigation and security issues when dealing with debt collection, council tax and other transactions over the phone has been put to rest at Mid Sussex District Council with the installation of a new call recording system.
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Datapulse Ltd	Progression House	Turnhams Green Park	Pincents Lane	Tilehurst	Reading	RG31 4UH	tel: +44 0870 442 4421	fax: +44 0870 442 4423	email: info@datapulse.com