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Customer Testimonials for SmartPen and Digital Forms

David Robinson, General Manager, DrainsAid -

“The Digital Pen is easy to use for non-technical field staff and is in-expensive to operate. Little or no training is required to use the technology and it is extremely portable”.

David Robinson, Business Development Manager of Peter Duffy Ltd -

"We have considered a range of alternative technological solutions to provide real time feedback from operators in the field. These included laptops, PDA’s, SMS messaging and the digital pen. The underlying need is a process that is both cost effective and easy to implement with operators undertaking manual activities in the field. The digital pen was the only one that satisfied both of these needs. It is by far the simplest of all technologies to introduce; it allows rapid deployment with on the job training and was, in our view, the least expensive to buy and run and is the most user friendly. The feedback from my colleagues about its reliability, use and potential has been extremely positive.”

Ben Burdsall, Accenture Technology Laboratories NHS -

"The nurses go round in exactly the same way as before and leave the chart at the end of the bed. But doctors can view the digital double of the observation chart. It is highly graphical information and that's where the pen is so good. We aren't changing the way the nurses operate; introducing cumbersome technology is not the solution here. It's a failsafe solution because as you write with a physical pen and paper you still have the physical chart. And if you lose the chart you have the digital copy,"

Commander Danila Sellan San Dona’ di Piave Police Municipality -

“The pen allows us to better use our officers. Instead of using them in administrative procedures internally for data entry, we use them for the control of our jurisdiction. And we save time in the management of the tickets.”


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Testimonials by Product
CIM - Call Logging & Reporting
OM - Operator screen-based consoles
Teleopti CCC - workforce management
FeatureNet screen-based consoles
Telstrat's IDVR - call recording
SpeechAttendant - Voice Activated Directory (VAD)
SmartPen - Digital Pen and Paper
Citrix Application Gateway
SpeechMagic - Digital Dictation
 
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