Customer Testimonials

Alistair Yell, Telecoms Services Manager, Scottish Ambulance Service

" We are absolutely delighted with the IDVR systems. It has proved to be a resilient application, and the ease of searching for recordings, even ones of conversations held at our remote hospital locations, has proved to be a winner with our EMDC staff. The fact that we can search and listen to recordings made so long ago, with a delay of literally less than two seconds, is a major benefit, and the call clarity means we are never struggling to hear one or the other side of a conversation.”

Richard Roebuck, Group IT Manager at Edwards Duthie Solicitors -

"From my perspective, the relationship between Datapulse and BT has had a major impact on the direction of our business. As a power user of the Datapulse portfolio, we have been introduced to some leading edge solutions, most impressively the Voice Activated Directory, which has made a huge difference to our customer offering, as well as our internal efficiency.  Furthermore, in terms of our ongoing investment in Meridian, we see the expansion of existing and new Datapulse solutions as key to the expansion of the business. Our decision to opt for Meridian, and grow the business with the help of Datapulse and BT, is heavily influenced by the knowledge that new sites, and advances in Meridian software, are compatible with our existing Datapulse systems.  In my view, it is the products and services from Datapulse, that differentiate BT and Meridian from the available competition"