Managed Services
Datapulse also offers a range of hosted services from workforce management to operater consoles and call management.
Precision Call Cost Reallocation, Recovery and Management for legacy switches and IP switches, including a daily exception report that highlights failure to meet defined targets. Also includes mobile phone logging; an essential service to avoid falling foul of Custom and Excise as an employer is required to demonstrate how personal and business usage is separated so that they can legitimately claim back VAT on business calls and rentals.
Operator Consoles - fully featured operator solution delivered through a hosted PBX service based on Nortel's Communication Server 2000 infrastructure. Designed exclusively for carrier (hosted) IP environments, Intuition 2000 has been awarded Compatible Product Certification by Nortel for Communication Server 2000.