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SIP Operator Console
Intuition Acclaim
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First impressions count. Which is why it makes sense to give your switchboard operators the best possible tools for professional and efficient call handling. Intuition Acclaim combines advanced call handling features and presence information with your company directory to ensure that every customer, supplier and business associate receives consistently prompt and professional service.
Designed exclusively for use with Avaya's Communication Server 1000 v7 and IP enabled Meridian v7, Intuition Acclaim has been certified with Compatible Product Status on these switches.
Intuition is backed by Datapulse's full range of professional services including consultancy, installation, training and support.
Key features
- Fast, precise answering and efficient call transfer
- Operators can prerecord their own messages for consistent and accurate greeting of all calls
- Call handling times are shortened and higher volumes of calls are processed, improving service
- Improve call transfer success by checking staff availability
- Choice of greeting according to incoming call identity key or time of day