Hosted Call Accounting
Let us handle your call accounting and cost control requirements, saving you administration time and valuable staff resources. Datapulse's Precision offers a range of web-based services that provide telecoms / IT cost reduction opportunities in medium sized and large organizations. Whether in retail, finance, manufacturing, service industies, telecoms/IT, healthcare, education, professional firms such as lawyers and accountants, or government, we have a solution for you.
The Precision solution is purpose-designed as a web application with easy-to-read reports featuring data drill down, scheduled reporting and on-line access, simple data export to spreadsheets, and the monitoring of key metrics with alerts against user-defined thresholds. Able to gather data from IP or legacy telephone systems, or vendor electronic bills, in a single or mixed vendor environment, this essential service will generate greater awareness of costs throughout your organization, leading directly to improvements in the bottom line.
- SAAS means no internal administration or operating costs, so with minimal outlay and after a short training course you'll be up and running
- Per port pricing calcualated across the whole estate
- Secure, reliable and scalable – 1 to 100s of sites anywhere in the world
- Call data from most telephone systems can be handled – Avaya/Nortel, Siemens, Mitel, Cisco, Alcatel, Fujitsu, and many others
- Fast, easy access to reports via web browser means problems are identified quickly
- Trap fraud, abuse and misuse; improve customer service; monitor usage & trends
- Highlight exceptional costs and make informed cost reduction decisions
- Reduce the cost of recharging calls and other costs for internal and external clients
- Identify redundant equipment and services, saving resources
- Will take direct feeds from directory systems; provides electronic input accounting systems