datapulse

Unified Communications

Unified Communications bridges the gap between telephony and computing, and refers to the real-time delivery of communications based on the preferred method and location of the recipient. It involves the integration of presence status information and communications into business applications which enables organisations to communicate and collaborate from any location, on any device, at any time.

At the heart of any successful Unified Communications solution is accurate, consistent people information. Telephone numbers, names, job titles, availability, location etc are constantly changing and are often stored on multiple, disperate platforms across a number of sites. Datapulse integrates this information with business processes and technology enabling organisations to benefit from the productivity, efficiency and cost savings associated with Unified Communications.