Consultancy
Datapulse can help you take advantage of new communications technologies, whatever the challenge. Implementing a new call centre, adding more functionality to your telephony system, analysing call traffic patterns, planning for future growth, integrating multiple databases, deploying new IP solutions - Datapulse consultancy experts will guide you step-by-step to make sure you gain greatest value from your investment.
The level of our involvement is your decision. You can either outsource the entire process or we can work alongside your own in-house resources. Whichever option you choose, you’re assured of high quality project management that meet the expectations of your staff and customers, and achieve corporate goals.
Datapulse also provides consultancy around Microsoft integration with Nortel telephony.
Our Microsoft technical consultants can provide:
- Consultation around the design and implementation of Microsoft LCS/OCS
- LCS/OCS integration with Nortel telephony
- Installation and configuration of Microsoft Presence
- Integration of Microsoft presence capability into applications
- Microsoft Active Directory integration with legacy systems and applications
Datapulse is a Microsoft Gold Partner with the Unified Communications Competency and the Voice Specialisation.